FAQ's
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Do you customize candles?
Yes! Contact us or send us an email with what you have in mind, and we’ll see how we can make it happen!
Do you always sell the same candles?
No, we always have new launches! Besides our favorite products, we’re constantly introducing seasonal or limited-edition collections. Stay tuned for updates so you don’t miss a thing!
Do you ship internationally?
Not yet. For now, our products are only available in Portugal, but who knows what the future holds, right?
Do you have a physical store?
No, our shop is 100% online. You can order your favorite products directly from the comfort of your home. No lines, no stress!
Are the candles safe to burn?
Yes, our candles are super safe! However, it’s always important to read the care card included with your order to ensure you make the most of your experience.
Why do you use soy wax?
Because it’s more sustainable, long-lasting, and clean! Soy wax is eco-friendly, burns cleanly without toxins, and lasts much longer than paraffin.
Can candles develop crystals in the wax?
Yes. Crystals are a natural effect of soy wax that can appear due to temperature changes. It doesn’t affect the candle’s quality—it’s just a unique detail of its handmade production!
Why doesn’t the flame melt the wax all the way to the edges?
This is called tunneling! It’s like the candle has a memory: if, during the first burn, it doesn’t melt all the way to the edges, it will repeat this pattern. So, make sure to let the candle burn long enough for the entire top layer to melt evenly.
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Bestsellers
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